Get in touch

Product Support

 

Any product related support or pre-sales advice is handled through our Support Centre. If your query is not directly answered by one our extensive list of FAQs; you can contact Customer Support by using the "submit a question" facility to request technical help or product advice.

You will need a support account to contact us by this method.

Account holders can log in through the link below:

Account Login

Otherwise, please create an account and then post a question:

Create Account

Alternatively you can contact our customer support team on 0330 123 0932 (This number is open 9am-5pm Monday to Friday)

If you wish to contact us in writing, please send your queries by post to the address below, we will respond as soon as possible.

Nikon UK Limited
380 Richmond Road
Kingston upon Thames
Surrey KT2 5PR


calls to '03' numbers are charged at no more than national call rate and will be included as part of any inclusive minutes or discount package

 

Sending equipment in for repair

 

For information on how to send your product in for repair please click here.

For general information regarding our repair service, please call: 0330 123 0932 (This number is open 9am-5pm Monday to Friday)

For information regarding an item already sent to our service department, please call: 0330 123 0928 (This number is open 9am-5pm Monday to Thursday, 9am-4:30pm Friday ), or track your repair online here.

 

2 Year Warranty

 

To take advantage of the extended warranty you must be a resident of the UK or Republic of Ireland and are required to register the product within 30 days of purchase. The camera or kit must also have been distributed by Nikon UK & Republic of Ireland . To register your product please visit www.nikon.co.uk/register. You can also register by calling 0800 408 5060. For further details on this offer please click here.

 

Manuals

 

PDF manuals for most of our digital products and some of our analogue ones can be downloaded from our support site.

Instruction manuals for most current and recent products can be bought from our manuals department. To call, ring 0330 123 0930 from 9.00am to 1.00pm Monday to Friday or by email to spareparts@nikon.co.uk.

Replacement manuals cost between £5 and £7.50.

If you have a foreign language manual, check with the manuals department to confirm whether this can be exchanged without charge for the English version.

 

Brochures

 

For brochures on Nikon Imaging products please call 0800 230 220. Alternatively, please click here to order brochures online, or to download a PDF of the required literature here.

 

Nikon Training

 

All information regarding Nikon Training can be found at www.nikon.co.uk/training.For any queries please contact 0330 123 0934

 

Promotional Queries

 

Nikon D5000 & D90 Cashback
(Purchases of a D5000 & D90 between 12th February 2010 - 30th April 2010)

For queries relating to this Nikon Cashback promotion please contact:

01420 525506

or write to:

Nikon Spring 2010 Cashback
PO BOX 246
Alton
GU34 9BL

 

Jobs at Nikon

 

If you would like to apply for a job at Nikon UK in Kingston upon Thames, please e-mail or post your CV to us at the following addresses:

Email us
Send your CV by email to jobs@nikon.co.uk

Write to us
Post your CV or the Nikon application form, along with a covering letter to:

Human Resources
Nikon UK Limited
380 Richmond Road
Kingston upon Thames
Surrey
KT2 5PR

To download our application form, you will need a copy of the free Adobe Acrobat Reader program. To download a copy click here and follow the on-screen instructions.

NIKON UK SECRETARIAL POSITION – HOAX WARNING

It has come to our attention that a counterfeit secretarial position has been posted online via Gumtree in South Africa, and is listed as offering accommodation provisioned at Nikon UK.

Please be aware that this is not a genuine position, nor is it a genuine job listing, and it has categorically not been posted or authorized by Nikon UK.

The appropriate authorities have been notified, and we apologise for any inconvenience caused.